FREQUENTLY ASKED QUESTIONS:
1. Do I need to install the Yahoo toolbar to run Explore Art? No. Internet Explorer users and others may be asked if they want to also download the Yahoo menu bar; this is NOT required for Explore Art; its check box should be deselected unless you want that software for other reasons. The instructions for each browser and platform are unique, so please read Macromedia's short step by step guide below the Download button carefully.
2. What if nothing seems to be happening or the installation seems to have failed? In many cases, you have to close all open browser windows and restart the browser. Security alerts may appear (some just subtle yellow or other colored bars on the top of your screen) as the software is installed, so keep an eye out for them as they will cause the installation to fail if you do not provide permission to proceed; it is safe to answer yes to those questions as instructed by Macromedia.
3. If I have an older version of the Flash player, why should I upgrade? Flash players, like any other piece of software, bring improvements to the user interface and, as importantly, to the security of the browsing experience. While the Flash player has proven a remarkably safe web technology, Macromedia takes steps in each new version to guard against new and potential security threats. In the particular case of Explore Art, we felt the better readability and faster database searching were compelling reasons to publish for the new player. At bottom, however, we believe that all free Internet software (browsers, players, plug ins) that interact with the Internet should be routinely upgraded for security reasons.
4. Even though I went through the steps to install the Flash Player, it is still telling me that I do not have Flash installed. What do I do now? This link has worked when all else fails (note, it will open a new window): Launch Explore Art.